Skip to content
Aero EliteAtelier
Design
Order tracking

Trackyour order

Enter your inquiry or order number and the email address you used. Online tracking opens when our store is connected. Until then, we send every update by email.
Order lookup

Find your order

Starts with AE, CD, CT, BK or SP for inquiries, for example AE-2026-7KQ4M.

The email address you used for your inquiry or order.

Where to find your number

Your reference number is shown on screen when you submit a form. It starts with a code that tells us what it is for:

AE
Wheel inquiries
CD
Custom design requests
CT
Contact messages
BK
Body kit requests
SP
Sponsorship applications
Need an update now?

Send us your reference number and the email address you used, and we will reply with the latest status.

Contact us
I.Order status

What eachstatus means.

Every inquiry and order moves through these thirteen statuses, from the moment we receive your build to the day it arrives.
01Inquiry & quote
  1. 01Inquiry received

    Your build has reached us and you have a reference number.

  2. 02Under review

    We are confirming the fit for your vehicle and checking every option.

  3. 03Quote prepared

    Your specification and quote are being finalized.

  4. 04Quote sent

    Your personal quote has been sent to you.

  5. 05Awaiting approval

    We are waiting for you to confirm the specification.

02Payment
  1. 06Awaiting payment

    The specification is approved and your secure checkout link is ready.

  2. 07Payment confirmed

    Payment is received and your order is confirmed for production.

03Production
  1. 08Production scheduled

    Your wheel has a place in the production schedule.

  2. 09In production

    Your wheel is being built to your approved specification.

  3. 10Quality inspection

    The finished wheel is checked against your specification.

04Delivery
  1. 11Ready to ship

    Inspected, packed and waiting for the carrier.

  2. 12Shipped

    On its way to you, with tracking.

  3. 13Delivered

    Your wheel has arrived.